- Sunny Beach Technology - http://www.sunny-beach.net
Interactive voice response (IVR) software for TAPI voice modems or telephony cards. Software uses touch tone, speech recognition and text-to-speech generation to interact with callers.
- Iron Horse Technologies - http://www.ironhorsetech.com
Specializes in telephony programming and solutions, using Periphonics PeriProducer.
- NovCom - http://www.novcom.com/
Offering "Cognitel", which senses caller's identity through advanced voice recognition technology; reacts to specific callers with custom greetings/messages, call transfers, or paging notifications. Integrates with MS-Exchange/Outlook. Has voice-activated remote access to check messages. For PCs with Winmodems or equivalent.
- NSC Natural Speech Communication - http://www.nsc.co.il
Specializing in Automatic Speech Recognition (ASR) for wireless and wireline implementations with superior performance characteristics under severe noise conditions.
- VocalTec - http://www.vocaltec.com/
Markets software that enables voice and multimedia communications over packetized networks, the Internet and intranets. Also develops open systems to bridge the Internet to the public switched telephone network.
- CoAssure - http://www.coassure.com/
Provides an external third party regression testing service for telephony applications which thoroughly exercises all paths of IVR dialogs. Provides detailed reports of voice dialog bugs and error cases.
- Simex Telecommunications - http://www.simex-telecom.de
Software and hardware solutions for speech technology, voice over IP, computer telephony, DSP. Consulting and project management for telecommunication projects in Eastern Europe.
- VoiceGenie - http://www.voicegenie.com
Allows hands free, eyes free web access from any phone. Complements WAP wireless web phones. Uses speech recognition, text to speech, and VoiceXML.
- Telephony Conference Conclusions 2000 - http://www.kprinc.com/2000/pr008.htm
Main findings of second annual "Telephony Voice User Interface Conference" in Scottsdale, AZ. Numerous companies discussed their implementations of speech technology for call center applications.
- Active Phone Server - http://www.softcab.com/apserver/
Comprehensive personal phone assistant software - autodialer, forwards messages, records answers, e-mail checker, ISP dialer, Caller ID, event reminder.
- DSP Group, Inc. - http://www.dspg.com
Supplier of speech recognition hardware for telephone applications.
- iVoice - http://www.ivoice.com
Designs, manufactures and markets voice and computer telephony communications systems for small and mid-size businesses and corporate departments. Provides IVR products that are "people oriented," with features that can be readily used without special training or manuals. Principal products: Unified Messaging, iVoice Voice Mail, iVoice IVR, Patient Reminder and speech recognition products.
- True Data - http://www.thetelephoneshopper.com/dialogic/index.htm
Reseller for Dialogic hardware or PC-PBX's in general including TeleVantage software, Music Telecom hardware, VOIP solutions, telephones, headsets, call center goodies.
- Spirit Corp. - DSP Software Source - http://www.spiritcorp.com
Eclectic international communications consultants company conducting high-end software project management, development (DSP: fax modems, data modems, telephony, speech/audio processing; GPS; ASIC; 3D recognition, TI TMS320C54x platform) and licensing.
- Telephone Conference Conclusions 2001 - http://www.kprinc.com/2001/pr011.htm
Over 50 speakers addressed the rapid growth in services and voice-commerce using speech recognition with any telephone.
- InfoTalk - http://www.infotalkcorp.com
Provides multi-lingual conversational speech recognition software in Asia.
- Virtual Hold Technology - http://www.virtualhold.com
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.
- IP-Globalnet - http://www.ip-globalnet.com
Offers wide range of custom IVR, speech recognition, speech synthesis, call center, web interface services based in Belgium.
- Phonepad - http://www.phonepad.com
Collection of telephony resource links including PC to phone, voice over IP, wireless, telecomunications jobs, telecomunications news, enterprise networks, Bluetooth, WAP, cellular/PCS, internet phone, telephony tutorials, cheap long distance rates.
- Test Tool for IVR's - http://www.havenbr.demon.co.uk
Voice Prover is a tool for load testing and monitoring IVR systems.
- SpeechSoft, Inc - http://www.speechsoft.com
SpeechSoft provides CT Software for Windows 2000, NT, with Voicemail, Attendant, IVR, OutDial and Faxback.
- Invotec - http://www.invotecinc.com
Telephony systems integration consultants offering speech-enabled IVR, call center solutions and services for enterprise and telecommunications service providers.
- SRC, The Speech Recognition Company - http://www.src.co.uk
European provider of high-performance speech technology solutions for telephony and desktop to the corporate marketplace.
- Cothern Computer Systems - http://www.ccslink.com/voice/index.htm
Consulting house specializing in the full range of IBM speech solutions for web-based, client-server or both.
- IBM WebSphere Voice Server - http://www-4.ibm.com/software/speech/enterprise/ep_1.html
Enables developers to develop and deploy voice-enabled e-business solutions.
- Nuance Communications - http://www.nuance.com/
Develops speech recognition, voice authentication, text-to-speech and VoiceXML based voice-browsing products and development tools for telephone access.
- Datapulse - http://www.datapulse.com
Supplier of call center and computer telephony software products to organizations in markets world-wide.
- Message Technologies, Inc. - http://www.messagetech.com/
IVR programs for patient compliance, locators, and event registration with integrated marketing support.
- HotDispatch Marketplace for Telephony Skills and Products - http://www.hotdispatch.com/cisco-ip-telephony
Hotdispatch and Cisco provide this technical marketplace for Ip-telephony technology by pooling the skills and products of key industry contributors. Companies can commission custom applications, obtain third party XML support for Cisco's IP Telephony products and locate existing XML applications for their business.
- Nemesysco Voice Analysis Tools - http://www.nemesysco.com
Develops vocal lie-detectors, emotion-detectors and love-detectors for various uses such as security, fraud-prevention, border check points, customs points, banks, insurance companies and private uses.
- Computer Assisted Telephony Systems - http://www.ivr.co.za
Provider of interactive voice response and CTI solutions, voice mail, fax-on-demand, Web design. IBM Business Partner in South Africa
- Open Source Telecom - http://www.ostel.com/
A vendor of open-source based hardware and software solutions for the CTI and IVR market.
- The Voice User Interface Company - http://www.wrolandi.com
Consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces. Specializes in the details of dialog design, grammar development, voice branding, dialog failure recognition strategies.
- Phonetic Systems, Inc. - http://www.phoneticsystems.com
Developer of speech recognition software for automated directory assistance.
- Alternate Access - http://www.alternateaccess.com
Provides e-business solutions for companies who value the telephone as their communication lifeline to customers.
- Vail Systems - http://www.vailsys.com
Develops and hosts carrier-grade VoIP and PSTN communications solutions utilizing speech recognition and text-to-speech. Services include: next-generation IVR systems, managed call routing, IP voice conferencing, IP Centrex, enhanced voice mail, outbound call campaign automation, and VoiceXML applications.
- Parlance Corporation - http://www.nameconnector.com
Their NameConnector utilizes speech technology to enable callers to dial one number, say the name and get connected to anyone in the enterprise.
- Ubicall Communications - http://www.ubicall.com
European provider of speech applications. Voxplorer Receptionist uses speech recognition to automate telephone operator switchboard. Handles regional accents.
- System Development Company of NH - http://www.intellispeech.com
Markets IntelliDESK a PC-based auto attendant console and other call handling systems using speech recognition. Provides directory, messaging, paging, on-call, faxing and emergency procedures.
- Pronexus - http://www.pronexus.com
Computer telephony applications specialist providing turnkey CT solutions such as information portals, automated account access, outbound dispatch messaging and VBVoice, a RAD tool for building wired and wireless CT applications.
- Engenic - http://www.engenic.com
Specializes in the development of voice systems and provides application development tools. TeleFlow development software, available for download, can be used to create voice applications and portals.
- VoxSurf - http://www.voxsurf.com
Provides messaging applications - email, voicemail and unified communication API, and mobile messaging VoiceSMS).
- Fluency Voice Technology - http://www.fluencyvoice.com
Supplies interactive speech recognition applications to large enterprise call centers using its speaker independent voice application framework based on Java and VoiceXML.
- Telesoft - http://www.telesoftcorp.com
Provides a variety of IVR systems, school to home communication, voicemail, autodialers, auto attendant, reminder software for doctors and other businesses.
- Symago IVR - http://www.symago.com/
Provides design, implemention, and support for interactive voice response (IVR / VRU) systems and contact center technologies of multiple vendors such as Generations, Periphonics, and Speechworks.
- Telephonetics Interactive Voice Systems Ltd. - http://www.telephonetics.co.uk
Speech recognition and computer telephony specialists largely affiliated with the UK cinema industry. Products include voice dialers, contact portals, bespoke development and technical consultancy.
- Philips Speech Processing - http://www.speech.philips.com/telephony
Develops large vocabulary natural language understanding software as well as VoiceXML and SALT based speech technology for multi-modal applications.
- Versay Solutions - http://www.versay.com
Develops caller speech solutions. Full lifecycle support - from application discovery to custom development and ongoing maintenance and monitoring.
- Personal IVR - http://www.ivrs.go4customer.com/index.htm
Personal answering machine running on W2K/XP with speech recognition capabilities. 15 day trial download.
- InTouch Digital Systems - http://intouchdigital.com
Provides CT software for Windows 2000, NT, with voicemail, audiotext, auto-attendant, IVR, outdial, follow-me, web-access and faxback. Aimed at small to medium sized companies.
- Microworks Software Company - http://www.microworksonline.com/
Developers of custom voice applications such as voice mail, zip code retrieval, elderly patient monitoring, call cost accounting.
- Call Handling - http://www.callhandling.co.uk
Specializes in providing call handling in the corporate and private sector.
- Speech Design Carrier Systems - http://www.speech-design.de
German based company providing wide variety of speech based services: multimedia messaging, voice mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox, call center auto-attendant, music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher, anrufbeantworter, wartemusik.
- Digital Union - http://www.digitalunion.com
UK web integrator company providing IVR, VoiceXML plus muli-channel strategies using the majority of the IBM Websphere portfolio of software. Also provides strategic sourcing connecting suppliers and customers.
- Thinphone - http://www.thinphone.com
Subscription based simple email-to-phone or fax service for reminders and alerts. Text-to-speech delivery to one or more phones.Can also deliver .DOC, .WAV and .MP3 files. Not for solicitation or telemarketing.
- HTK Limited - http://www.htk.co.uk/
UK based firm specialising in advanced Interactive Voice Response (IVR) and convergent communications solutions, applications and fully managed bureau services. Has speech recognition, text-to-speech and speaker verification capabilities.
- HTI Voice Solutions - http://www.htivs.com
Systems integrator and application developer, creating self-service solutions using advanced CRM, IVR, CTI and natural language speech recognition technologies.
- TSPForum for Nortel Meridian PBX - http://www.tspforum.com
Informational site about Nortel Meridian PBX systems. Contains error messages, set descriptions and a compendium of incidental but useful information.
- Voice Robots GmbH - http://www.voicerobots.de
German based specialists for computer telephony, IVR and speech applications. Products recognize natural language to query databases, internet or intranet. Fast development environment.
- WebSpeak Inc. - http://www.webspeakinc.com
Provides IVR, internet information and payment systems for government agencies, e-commerce web design for government and the private sector.
- Opticom - http://www.opticom.de
German-based provider of measuring systems that determine perceived voice, audio and video quality of bandwidth limited channels and compression schemes.
- Conita Technologies - http://www.conita.com
Conita/Avaya sells broad portfolio of communications solutions and services. Designs, builds, deploys and manages networks for enterprises integrating natural language speech recognition, TTS, and telephony technologies with enterprise software. Serves global, international, and multi-lingual customers.
- Voice4net - http://www.voice4net.com
Designs, develops, implements, and hosts custom IVR/Web self-service solutions for touchtone phone or web browser. Has a 'try it before you buy it' option for multi office enterprises.
- Vocomo Software Corp. - http://www.vocomosoft.com
A voice solutions company specializing the tuning, analysis, scalability and user optimization of their delivered IVR applications.
- Interactive Media - http://www.imnet.it/
Italy based company designs and delivers integrated IVR applications combining speech recognition, fax, conference, VoIP, SS7 systems and computer/telephony technologies.
- Cherrytree International Ltd. - http://www.cherrytree.info
Netherlands based provider of integrated VoIP telephony solutions, network management, and website content management. Also has Minneapolis office.
- Celtic Communications - http://www.celticcommunications.com
Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.
- BlueChip Technologies - http://www.bluechiptechnologies.com
Develops scalable speech recognition and wireless technology. Co-invests and integrates its technology with partners. Based in Ireland.
- Computer telephony voice cards - http://www.voice-boards.com
Intel Dialogic voice cards, voice and fax cards by Rhetorex and Pika technologies, voice mail software and fax broadcasting software packages.
- Comsys - http://www.comsys.nl
Global provider of speech technology driven applications and value added services for telecom operators, financial institutions and enterprises, based Netherlands.
- Adducive - http://www.adducive.com
Silicon Valley based voice user interface design consulting, with expertise in over-the-phone speech recognition applications using technology from Nuance and SpeechWorks.
- EasyIVR Voice Services - http://www.easyivr.com
EasyIVR is an IVR outsourcing and voice broadcasting service center. Campaigns can be managed online, including reporting and message management.
- TeleWare plc - http://www.teleware.com
Develops computer telephony software for communication solutions including; personal numbering, hot desking, unified messaging, CTI and IVR. Based in UK.
- Outlook Reminder - http://www.outlookreminder.com
Appointment reminder by phone, free Microsoft Outlook add in, Voicent Gateway application.
- IA&A Technologies - http://www.intelligentassistant.com/
Customized interactive phone solutions for businesses offering 24x7 phone access to information, booking, ordering, time and attendance, recording, and callback services. Callers can help themselves via dialogues using speech commands or phone keys.
- IVR Q-Voz - http://www.ivr.com.mx
IVR and SMS service provider in USA, Mexico, and Latin America for the Hispanic market
- Loquendo - http://www.loquendo.com
Global speech technology company, based in Turin, Italy, providing technology and solutions that enable voice interaction with information in 14 languages.
- Typefrag.com - http://www.typefrag.com
Ventrillo (VOIP) hosting and Ventrillo servers provided by Typefrag.
- Packaged Speech Applications for Voice Self-Service. - http://www.apptera.com
Apptera Inc. simplifies deployment of IVR by providing configurable packaged applications such as a financial services suite, funds tranfer, atm, name and address capture, mortgage quote.
- Call Center Consultancy in India - http://www.futurecalls.com/
Wide ranging call center consultancy includes web design and networking practices. Based in Chennai, India.
- Voice Metrix Corp. - http://www.voicelogic.com
Provides custom computer telephony software, IVR systems and product development specializing in the judicial marketplace.
- Audissey Communications, Inc. - http://www.audisseycom.com
Specializes in the development of speech recognition applications for use over the telephone concentrating on the human factors side of their services.
- Call Center Services - http://www.24-7intouch.com
With over 30 years of experience, 24-7 INtouch is a multi-channel call center specialized in inbound call center services, order taking services, email response, live chat, and more!
- LumenVox - http://www.lumenvox.com/
Provides a PC-based speech system for businesses, distributors and service providers. Products include ArtiSpeech - a software program that integrates directly into any TeleVantage 6 server to speech enable call directory, email, voicemail, and IVR.
- MikeT DSP Solutions - http://www.miketdspsolutions.com
Tool kits and specifications of DSP algorithms for line and acoustic echo canceller, DTMF, call progress, caller Id signal detectors for client-side telephony and VoIP. DSP consulting, white papers on adaptive filtering.
- VocalNet - http://www.vocalnets.com
Specializes in providing speech applications and solutions; speech recognition, text-to-speech, and voice verification technologies including Arabic.
- Amcom Software, Inc. - http://www.amcomsoft.com/speechrec.cfm
Speech recognition applications for high-traffic call centers; apps include IVR, directory transfer, paging and others.
- Callsys customer contact system - http://www.callsys.com.au
Provides self serve and agent assisted telephone and e-mail transaction handling. Both inbound and out bound systems are supported. Based Australia.
- Speech Solutions - http://www.speechsolutions.co.uk/
Provides access to employees, information and services via the telephone using its Speech Directory.
- TuVox Inc. - http://www.tuvox.com/
Provides custom built call center speech products including call routing and connect to live agent applications.
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